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 Ordering
Options |
To make it easier and safer to order our videos,
we are able to give you a few options on how you
may order, please note that you must be 21+ years
of age to order from us:
By Phone:
- Call
TOLL FREE
1-800-698-8266 or (514)344-3703 Monday to Friday
9:00am to 5:00pm EST.
- Phone
in your order with your credit card number ready
(Visa and Mastercard).
- Visa
and MasterCard is accepted.
- Other
- wire, check, money order is accepted. Please
phone OR E-MAIL
us for instructions.
- Your
e-mail address, name and mailing address will
be held in the strictest confidence and will Not
be sold, or given out to any third party.
How
To Use The Shopping Cart:
- Select
the videos that you want to purchase by using
the "Check Box"
.
- Then
push the "Add"
button to place selected video(s) in your shopping
cart.
- Choose
"Check Out"
when you are done shopping.
- After
you push the "Check
Out" Button you will offered an option
to place the order online via secure server or
offline.
- You
can update the quantities or clear your cart at
any time using the "Update"
or "Clear Order"
buttons.
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 Web
Browser Compatibility Issues |
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Although
the website does support Internet Explorer 4.0 and
Netscape 4.06 and up, in order to optimize your
viewing experience we recommend that you use Netscape
6.0 or Internet Explorer 5.0+. It is recommended
to upgrade your browsers as frequently as possible
in order to keep up with the newest technologies
and features now available on many web pages.
Please
visit either Microsoft's Internet Explorer Page
or Netscape's Site to upgrade your browsers if needed.
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 Shipping
- Discreet Packaging
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Packages
are shipped in Discreet Plain Packaging.
We
use one of the following companies for all shipments:
- Fed
Ex Ground
- The
Postal Service
- Fed
Ex Overnight for Overnight Deliveries.
Shipping
Fee is $5.00 for the first video and $2.00 for every
other video in USA and Canada. Please note that
we have Specials
which at times make the shipping cost free,
so please read our specials. Shipping fees for
International Orders (outside of Canada
and USA) are $15.00 for the first video and $5.00
for every other video. If your item is ever damaged
in shipping please contact
us immediately.
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Currency |
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All
prices are listed in U.S.
Dollars.
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 Security
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All
transactions are secure and encrypted.
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Credit Cards |
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We
accept Visa, MasterCard - the charge will be shown
under Executive Video Productions for VISA and "Club
Video 29 Inc" for MasterCard orders. On our
order form please be sure to list your biling address
exactly as it appears on your credit card statement.
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Format |
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All
Video Tapes are in VHS-NTSC (North American) format,
this is the format used in USA and Canada. European
customers please verify that you can play VHS-NTSC
Format tapes on your VCR, as it is not the same
as using the PAL Format which is used widely in
Europe. We are sorry we donot offer PAL format videos.
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Guarantees |
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We
do have a Price and Quality guarantee. For more
info please visit our Guarantee
Page .
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Customer Service |
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Please
note that your satisfaction is of utmost importance
to us. Please contact
us if you have any further questions or comments.
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